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Culture and the Clinical Encounter: An Intercultural Sensitizer for the Health Professions
Gropper, Rena C.
Intercultural Press, 1996

Intercultural Press
P.O. Box 700
Yarmouth, ME 04096

PHONE (207) 846-5168
WEB http://interculturalpress.com/shop/index.html

ISBN 1-877864-43-9; $18.95

This 107-page book can be used by cultural sensitivity trainers or others who want to learn how to be more culturally sensitive in their health-related encounters with people of different cultures. The goal is to teach people to adjust their judgements about certain behaviors to avoid making inaccurate assumptions. It uses a series of critical incidents, or short vignettes of health-related encounters, to present the reader with a potentially confusing or offending situation. The reader (playing the role of the health care provider) is then asked to choose one of four options of how to respond. Each option has a detailed explanation of why it is inappropriate or why it is the most culturally sensitive response. There is also a section discussing general tips on topics like body language, family roles, structure of names, and chronic diseases. It is indexed by culture.

KEYWORDS: African Americans, Asian Americans, Cross-cultural Communication, Latin Americans, Native Americans/Alaska Natives

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World Education
November 2000